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FAQs

1.About Sink-zone.ca

Sink Zone is an online retailer providing competitive prices on Kitchen Sinks. We aim to provide a memorable experience when you shop on our online store by offering quality products with top-rated customer service.

 

2.Shipping

When will my order be delivered?

 An estimated shipping time is provided in our shipping page. Please contact us at info@sink-zone.ca or call our toll free number at +1 866-588-9793 if you have questions.

Can i track my orders shipping progress?

An e-mail will be sent to you once your order ships. This e-mail will include the tracking number for the shipment. Please contact us at info@sink-zone.ca or call our toll free number at +1 866-588-9793 if you don't receive an order tracking e-mail. 

Does Sink-zone.ca offer free shipping?

yes, Sink-zone.ca offers free shipping.

What happens if the item arrive damaged?

If you receive a product that is damaged, which is unusual, please email us at info@sink-zone.ca or call our toll free number at +1 866-588-9793. You may be required to provide a brief summary of the product's damage and if necessary take photos of the damaged product so we can get a replacement from the manufacturer.

 

3.Products:

Where can I learn more about the products specifications?

Many product pages on Sink-zone.ca  contain a link to a specification sheet in the product description. If you have any question about a product, please email us at info@sink-zone.ca or call our toll free number at +1 866-588-9793

will I receive a receipt for the products I ordered?

Once you complete your order, Sink-zone.ca sends an automated confirmation email validating that your order has been received; this email also acts as your receipt. If you did not receive an email when you completed your order, please email us at info@sink-zone.ca or call our toll free number at +1 866-588-9793

What are the sink-zone.ca warranty policies?

  Sink-zone  offers a 30 day warranty on all our products. Once our 30 day return policy has expired, the product's warranty is supported by the manufacturer. If you have questions regarding warranty of any products we sell, please email us at info@sink-zone.ca or call our toll free number at +1 866-588-9793

 

Does Sink-zone.ca ship outside canada?

No, unfortunately we don't ship outside Canada, we are proud to be a canadian based company 

 

4. Pricing

What form of payment sink-zone.ca accept

 Sink-zone.ca accepts credit and debit cards

I found the same product for a cheaper price, can sink-zone.ca match this?

yes,we consider any price match request. If you want to make a price match request, please contact us via email at info@sink-zone.ca or call our toll free number at +1 866-588-9793